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Privacy Policy

At OmniSocialEdge Consulting, we hold your privacy in high regard and are dedicated to safeguarding your privacy while complying with all applicable privacy laws, including the Privacy Act 1988 (Cth). This Privacy Policy outlines our practices for the collection, storage, use, and disclosure of your personal information, as well as our commitment to maintaining its quality and security.

Defining Personal Information

"Personal information" refers to any information or opinion, regardless of its veracity or format, that pertains to an identified individual or one who can reasonably be identified. Generally, this includes information or opinions that directly (e.g., your name) or indirectly identify you.

Types of Personal Information We Collect

The personal information we collect from you varies based on your interactions with us and what you choose to share. It may encompass:

  • Name

  • Mailing or street address

  • Date of birth

  • Email address

  • Phone number

You are not obliged to provide personal information. Whenever possible, we offer the choice to interact with us anonymously or through a pseudonym. However, if you opt for this approach or decline to provide personal information, we may be unable to offer our services or engage with you.

How We Collect Your Personal Information

We directly collect your personal information when you:

  • Engage with us over the phone

  • Interact with us in person

  • Engage with us online

  • Participate in surveys or questionnaires

  • Attend an OmniSocialEdge Consulting event

  • Subscribe to our mailing list

  • Apply for a position with us as an employee, contractor, or volunteer

Third-Party Data Collection

We may also collect personal information from third parties or publicly available sources. This is done to serve specific purposes within our organization.

Usage of Your Personal Information

We utilize personal information for various purposes related to our functions and activities, including but not limited to:

  • Providing requested information or services

  • Delivering a more personalized experience

  • Enhancing service quality

  • Internal administrative functions

  • Marketing and research endeavors

Disclosure to Third Parties

We may disclose your personal information to third parties as outlined in this Policy and when it is reasonable to do so. This includes disclosure to:

  • Third-party service providers (e.g., IT providers)

  • Marketing service providers

  • Professional services advisors

International Data Transfer

When we transfer your personal information to overseas third parties, we take reasonable steps to ensure data security and uphold privacy practices. Disclosure to overseas third parties only occurs when:

  • You grant consent for such disclosure, or

  • We reasonably believe that:

    • The foreign recipient operates under a law or binding scheme largely akin to the Australian Privacy Principles (APPs), and

    • This law or scheme can be enforced, or

    • An Australian law or court/tribunal order necessitates disclosure.

Securing Your Personal Information

OmniSocialEdge Consulting employs reasonable measures to uphold the confidentiality and security of your personal information. These measures encompass:

  • Robust physical security for our premises and databases/records

  • Access restriction to personnel who need the information for service provision

  • Technological safeguards (e.g., antivirus software, firewalls)

Online Activities

  • Cookies: Our website utilizes cookies to enhance your browsing experience. These cookies do not identify you but improve your website experience. You can adjust your browser settings to manage or disable cookies, but this may affect your website functionality.

  • Website Analytics: We use Google Analytics to gain insights into visitor traffic for service improvement.

  • Direct Marketing: With your consent, we may send you marketing communications through various channels, in accordance with applicable marketing laws. You can unsubscribe at any time.

Retention of Personal Information

We retain your personal information only for as long as necessary. Generally, this means retaining it for the duration of your relationship with us, unless legal requirements mandate longer retention.

Mobile Terms of Service

OmniSocialEdge Consulting operates the mobile message service ("Service"). Your use of this Service constitutes agreement to the following Mobile Terms. We may modify or cancel the Service or its features without notice and may also modify these Mobile Terms at any time.

By consenting to our SMS/text messaging service, you agree to receive recurring messages from us through your wireless provider. You can opt out of the Service at any time. Standard message and data rates may apply.

For more information about our privacy practices, visit our Privacy Policy at [https://www.omnisocialedge.com/general-8].

[End of Privacy Policy]

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